Senior Network Administrator

About the role

Q-Sourcing is hiring a Senior Network Administrator in Kigali to strengthen internal network and infrastructure capacity, improve network reliability and security, reduce service downtime, provide timely technical support and support the DSSU's continued digital transformation. The position is full time.

Key responsibilities

• Design, configure, administer and maintain the LAN, WAN, Wi-Fi, VPN, internet and network infrastructure.
• Configure and manage switches, routers, firewalls, access points, servers and other network devices.
• Monitor network performance, availability, bandwidth utilization and security.
• Troubleshoot network, internet, server, hardware and connectivity problems.
• Manage IP addressing, VLANs, DHCP, DNS, Active Directory, user access and authentication.
• Implement and maintain network security controls, firewall rules, VPNs and access policies.
• Support installation and maintenance of fiber optic, structured cabling, CCTV/IP cameras, wireless systems and other ICT infrastructure.
• Perform preventive maintenance and technical support for computers, printers, UPS systems and other IT equipment.
• Maintain documentation of network topology, configurations, IP addresses and technical changes.
• Support IT asset management and work with ISPs and external ICT providers on installations, maintenance, troubleshooting and upgrades.
• Guide junior IT staff, support users and report monthly to the Head IT.

Required profile

• Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Network Engineering or a related field; a relevant professional certification is an added advantage.
• At least 3 years of relevant experience, preferably 5+ years, in network administration and IT infrastructure support.
• Ability to monitor network performance, identify faults and restore services within minimum downtime.

Required skills

• LAN/WAN, Wi-Fi, VLANs, routing, switching, TCP/IP, VPN, DNS, DHCP, firewalls and network troubleshooting.
• Cisco, MikroTik, Fortinet, Ubiquiti or equivalent equipment.
• Windows and Linux servers, Active Directory, network monitoring and backup systems.
• Fiber optics, structured cabling, wireless networks, IP cameras, printers, computers and UPS systems.
• Network security, access control, firewall configuration, vulnerability management and cybersecurity best practices.
• CCNA or equivalent strongly preferred; CCNP, Fortinet, Microsoft, Linux or cybersecurity certifications are an added advantage.