Monitoring & Evaluation (M&E) Officer

About the role

The Monitoring & Evaluation (M&E) Officer designs, implements and manages the hospital's monitoring and evaluation systems. The role ensures that data on patient services, outreach programmes, insurance coverage and training activities are collected, analysed and reported accurately, supporting evidence-based decision-making, donor reporting and continuous improvement in service delivery.

Key responsibilities

• Develop and maintain an M&E framework, indicators and data collection tools aligned with hospital goals, and ensure compliance with donor, partner and government requirements.
• Train staff in data collection, entry and reporting systems.
• Collect, verify and analyse data on hospital services, patient outcomes, outreach programmes and training initiatives, ensuring accuracy, timeliness and completeness in hospital information systems.
• Manage databases and safeguard data security and confidentiality.
• Produce monthly, quarterly and annual reports on programme performance and hospital impact, and prepare reports for donors, government stakeholders and hospital leadership.
• Generate insights from data to support planning, resource allocation and service improvement, and support learning sessions and feedback loops.
• Coordinate baseline, mid-term and end-line evaluations of hospital projects, and support operational research studies with clinical and academic partners.
• Document success stories, lessons learned and best practices.
• Liaise with the Ministry of Health, Rwanda Biomedical Center and other partners on reporting requirements, and help present evidence to donors, insurers and external stakeholders.
• Participate in national M&E working groups and contribute to health sector learning.

Required profile

• Bachelor's degree in Public Health, Statistics, Demography, Monitoring & Evaluation or a related field (Master's preferred).
• Minimum 3-5 years' experience in M&E, preferably in healthcare, NGO or donor-funded projects.
• Fluency in English and Kinyarwanda; French is an advantage.

Required skills

• Strong knowledge of Rwanda's health information systems (HMIS, DHIS2).
• Proficiency in SPSS, STATA or Excel.
• Excellent report writing and presentation skills.
• Strong analytical, project management and communication skills.