Senior Investigation Officer

About the role

The Senior Investigation Officer supports the business in achieving its strategic objectives by leading comprehensive fraud investigations. Reporting to the Line Manager, the role ensures investigations are effective, timely, and aligned with regulatory and legal standards.

Key responsibilities

• Develop and maintain policies and procedures to prevent fraud and recover losses.
• Identify weaknesses in existing control processes and recommend enhancements.
• Collaborate with business partners, local authorities, and national security agencies on investigations.
• Conduct investigations into allegations of fraud, waste, or abuse involving staff, customers, or other parties.
• Analyze evidence and documents, synthesize findings, and produce professional reports with clear recommendations.
• Plan and coordinate field assignments to gather relevant evidence.
• Work with the legal department to obtain advice and manage cases that may require prosecution.
• Ensure investigations are objective, fair, and completed within agreed timelines.

Required profile

• Bachelor’s degree in law or business studies with a relevant investigation qualification or certification (e.g., Certificate of Insurance Fraud Investigator).
• Minimum 5 years of experience working with national security organizations.
• Proven experience in fraud investigation and security management.
• Strong analytical ability to interpret and evaluate complex cases.
• Excellent communication, negotiation, interviewing, and report‑writing skills.
• High integrity, confidentiality, and a results‑driven, security‑oriented attitude.

Required skills

What we offer

• Opportunity to work on high‑impact investigations within a leading banking institution.
• Collaborative environment with cross‑functional teams and external agencies.
• Professional development and certification support.