Investigation Manager

About the role

The Investigation Manager leads end‑to‑end investigations of fraud, theft and organized crime within Watu’s smartphone financing portfolio in Rwanda. The role builds strong, evidence‑based cases that can be prosecuted and works closely with law enforcement and legal teams.

Key responsibilities

• Lead investigations from identification through resolution, sanction and prosecution.
• Ensure all cases are documented, evidence‑backed and legally actionable.
• Conduct and supervise field investigations, interviews and evidence collection.
• Coordinate with Rwanda National Police, judicial authorities and external intelligence sources.
• Identify fraud patterns, provide risk insights and support fraud‑prevention initiatives.
• Guide and oversee the investigation team, ensuring quality and continuous improvement.

Required profile

• Minimum 5 + years experience in investigations, law enforcement or security‑related roles.
• Background in police, CID, military, corporate security, fraud or risk teams (telecom, fintech, financial services).
• Proven track record of building cases that lead to prosecution.
• Strong field investigation experience and familiarity with police, courts or legal authorities.

Required skills

• Strong investigative judgment and analytical thinking.
• Ability to build legally robust, evidence‑based cases.
• Excellent stakeholder management with law enforcement and legal teams.
• Leadership, coordination and high integrity.