Human Resources Supervisor

About the role

We are looking for a Human Resources Supervisor to support our Kigali team in managing employee relations, recruitment compliance, and day‑to‑day HR operations. The role reports to HR management and works closely with the leadership team to ensure a positive workplace environment.

Key responsibilities

• Monitor and track employee relations issues, providing resolution and follow‑up.
• Assist management with hiring, training, scheduling, evaluating, counseling, disciplining and motivating staff.
• Ensure recruitment processes comply with local laws, company policies and standards.
• Respond to employee and manager inquiries about HR programs, policies and guidelines.
• Maintain accurate employee records, including interview documents and I‑9 forms.
• Support logistics, administration and scheduling of annual employee surveys.
• Answer phone calls, record messages and greet guests according to company standards.
• Uphold safety, security and confidentiality policies, reporting incidents as needed.
• Perform other reasonable duties as requested by supervisors.

Required profile

• High school diploma or G.E.D. equivalent.
• At least 1 year of related HR work experience.
• Minimum 1 year of supervisory experience.
• No specific license or certification required.

Required skills