Director of Operations

About the role

Our client is seeking a hands‑on Director of Operations to lead all in‑country activities in Rwanda. This senior leadership position carries full accountability for operational performance, commercial sustainability and long‑term growth readiness.

Key responsibilities

• Lead execution of the country strategy, translating strategic objectives into measurable action plans, KPIs and performance targets.
• Own country‑level operational and financial performance, driving revenue growth, operational efficiency and cost optimisation.
• Oversee production, distribution, logistics and quality management systems, improving productivity and reducing waste.
• Build and develop a multi‑functional leadership team, establishing performance management structures and succession pipelines.
• Strengthen operational systems, SOPs and internal controls, ensuring audit readiness and compliance.
• Identify operational risks and implement proactive mitigation measures.

Required profile

• 10–15+ years of professional experience, with at least 5 years in a senior operations, general management or country leadership role.
• Proven track record of managing multi‑functional operations and large teams.
• Demonstrated ability to improve operational performance and drive business growth.
• Experience in FMCG, manufacturing, food production, supply chain or related sectors is strongly preferred.
• Background in scaling operations, turnaround environments or fast‑growing businesses, especially in resource‑conscious settings.

Required skills

What we offer

• Opportunity to lead a high‑impact operation in a dynamic market.
• Strategic influence across all functional areas.
• Competitive compensation package.