Autonomy Triage Operations Engineer

About the role

Zipline is seeking an Autonomy Triage Operations Engineer to serve as the first line of response for autonomy‑related issues observed during test and commercial flight operations. You will work at the intersection of autonomy engineering and operations, helping the team quickly diagnose, prioritize, and route real‑world issues.

Key responsibilities

• Review operational issue reports and analyse logs and telemetry data.
• Form an initial diagnosis of events and determine which autonomy subsystems are involved.
• Assess urgency and provide clear signals to the appropriate engineering or operations teams.
• Collaborate with cross‑functional teams to ensure timely resolution of issues.
• Contribute to the continuous improvement of detection, classification, escalation and resolution processes.

Required profile

• Practical problem‑solver comfortable with real‑world technical challenges.
• Ability to quickly understand and interpret flight data and system behaviour.
• Strong analytical mindset and attention to detail.
• Experience working in fast‑growing, technology‑focused environments.

Required skills

What we offer

• Opportunity to work on cutting‑edge autonomous drone logistics.
• Impactful work that directly improves access to essential supplies.
• Collaborative, mission‑driven team environment.