Associate Field Manager – Field Operations

About the role

GiveDirectly is seeking an Associate Field Manager (AFM) to lead and support its field teams delivering cash transfer programmes. The AFM will act as the “eyes and ears” on the ground, ensuring high‑quality delivery to donors and recipients while driving team performance and risk mitigation.

Key responsibilities

• Coordinate daily work planning and manage Field Officers (FOs) to maximise efficiency and productivity.
• Track and report FO productivity, service quality and individual performance, and implement corrective actions when metrics slip.
• Keep senior management informed of operational risks such as village‑specific challenges, political instability, or terrain issues.
• Meet regularly with the Field Manager to adjust work plans and build capacity for greater delegation.
• Anticipate risks, develop mitigation plans and propose continuous improvements to the enrollment process.
• Coach and develop Field Officers, providing case‑specific guidance as needed.
• Support the Field Manager and Programme Manager in preparing analytical reports.
• Stand in for other AFMs when required.

Required profile

• Proven experience managing field teams or similar operational groups.
• Strong analytical and reporting abilities.
• Excellent written communication and judgment on operational challenges.
• Ability to identify risks, devise mitigation strategies and drive process improvements.
• Commitment to high‑quality delivery and team productivity.

Required skills