Operations Officer

About the role

The Operations Officer will be based on‑site in Kigali, supporting CIOS in delivering efficient daily operations and ensuring alignment with organisational goals. This contract role combines operational oversight, data‑driven analysis, and financial reporting to optimise processes across the company.

Key responsibilities

• Oversee and streamline daily workflows to maximise efficiency.
• Coordinate and manage cross‑functional initiatives and operational strategies.
• Analyse business performance data and produce actionable insights.
• Facilitate communication and collaboration between teams.
• Provide financial oversight, budgeting and resource allocation reporting.
• Continuously improve processes and measure performance outcomes.

Required profile

• Strong background in Operations Management with proven ability to orchestrate daily activities.
• Exceptional analytical and finance capabilities, including data interpretation, budgeting and resource allocation.
• Excellent communication and interpersonal skills for effective team interaction.
• Bachelor’s degree in Business Administration, Operations Management or a related field.
• Demonstrated experience in operational roles focused on process improvement and performance measurement.
• Adaptability to dynamic, on‑site work environments.

Required skills