Student Advisor

About the role

EF Corporate Learning is seeking enthusiastic Student Advisors to support its upskilling programs in Rwanda. You will be the primary point of contact for learners, helping them navigate online courses and ensuring a smooth, engaging experience.

Key responsibilities

• Provide administrative and operational support for online learning programs.
• Conduct face‑to‑face meetings and phone calls with learners from diverse backgrounds.
• Monitor learner progress and intervene to boost engagement.
• Maintain accurate records and generate reports on program performance.
• Collaborate with internal teams to improve the learner journey.

Required profile

• Highly organized and able to manage multiple tasks simultaneously.
• Excellent communication skills in both Kinyarwanda and English.
• Self‑motivated, resourceful and comfortable working with minimal supervision.
• Positive, can‑do attitude with a willingness to learn from mistakes.

Required skills

• Proficiency with Microsoft Office (Word, Excel).
• Experience using Google Suite (Docs, Sheets, Slides).
• Data analysis and visualization capabilities.

What we offer

• Competitive salary based on track record.
• 18 days paid holiday per year.
• Private health insurance and hybrid working arrangements.
• Professional development programs and a strong international network.