MEAL and IM Associate

About the role

The MEAL and IM Associate works under the Head of Programmes, directly supervised by the Protection Coordinator and in technical coordination with the MEAL Officers of the GAVR programme. The role supports the implementation of Monitoring, Evaluation, Accountability and Learning (MEAL) and Information Management (IM) functions, with emphasis on MIMOSA compliance, data quality, reporting, monitoring tools, service and referral mapping and accountability mechanisms. It contributes to accurate collection, recording, validation, analysis and reporting of programme and operational data in line with IOM policies, donor requirements and data protection principles.

Key responsibilities

• Support programme and field teams in recording beneficiary, assistance, service and case information accurately in MIMOSA
• Carry out routine data quality checks on MIMOSA records, maintain a data quality and compliance tracker and reconcile MIMOSA data with source documents
• Support regular MIMOSA compliance and data quality reports, and help users with basic data queries
• Collect, clean and analyse programme data, and prepare statistical tables, dashboards and charts
• Assist the Protection Coordinator in compiling data for internal, donor and management reports, and check figures against source data
• Conduct quality assurance checks before reports are disseminated and maintain data visualizations and dashboards (Excel, Power BI)
• Support the MEAL function: update monitoring plans and tools, run monitoring exercises, document lessons learned and share findings
• Maintain an indicator tracking mechanism and keep protection service and referral maps up to date
• Support beneficiary feedback and accountability mechanisms, register and track feedback requests, and escalate sensitive complaints and safeguarding concerns

Required profile

• Bachelor's degree in Social Science, International Relations, Regional Studies or a related field with three years of relevant experience; or high school diploma with five years of experience
• Advantageous: experience with migrants, civil society and government; prior IOM, UN or international organization experience in IM and/or MEAL; experience with MIMOSA; experience handling sensitive personal data

Required skills

• Proficiency in Microsoft Office, especially Excel
• Data collection, data quality, information management and basic monitoring and evaluation knowledge
• Record keeping, data analysis and data entry skills
• Ability to prepare statistical tables, charts and simple dashboards