Engineering Technician

About the role

A full-time, non-management Engineering Technician position at a Four Points by Sheraton hotel in Nyarugenge District, Kigali. The role covers guest repair requests, preventive maintenance and basic troubleshooting of tools, equipment and guestroom items.

Key responsibilities

• Respond to and attend to guest repair requests and communicate with guests to resolve maintenance issues.
• Perform preventive maintenance on tools, kitchen and mechanical room equipment, including cleaning and lubrication, and visually inspect tools, equipment and machines.
• Carry equipment such as tools and radios, and identify, locate and operate shut-off valves and utility shut-offs.
• Maintain maintenance inventory and requisition parts and supplies.
• Report daily activities and problems to other shifts through approved communication channels.
• Test, troubleshoot and perform basic repairs on equipment, plumbing (plunge toilets, unclogging drains), electrical components, lamps, extension cords, vacuum cleaners, internet devices, switches and outlets, and other guestroom items.
• Replace light bulbs and A/C filters, paint, do minor drywall and wood trim repair, and clean up after painting or repair work.
• Program TVs, perform general housekeeping and engineering-related inventory duties, and use the Lockout/Tagout system before maintenance work.
• Repair interior and exterior landscaping and sprinkler systems.
• Enter air handler schedules and make temperature changes on a computer.
• Welcome guests, assist people with disabilities and follow safety, security and company policies.

Required profile

• High school diploma or G.E.D. equivalent preferred.
• Some experience in general maintenance, surface preparation and painting preferred.
• Experience in hotel engineering or maintenance is a plus.
• No supervisory experience required.
• Driver's license required.

Required skills

• Basic knowledge or ability to learn air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems, carpentry, kitchen equipment, vehicles, energy conservation and building basics.
• Basic computer skills, including inputting air handler schedules.