Room Attendant (Temporary)

About the role

A temporary full-time Room Attendant position at a Marriott hotel in Nyarugenge District, Kigali, Rwanda. The role covers cleaning and maintaining guest rooms and responding quickly to requests from guests and other departments.

Key responsibilities

• Fill the supply cart and move it to the assigned area
• Enter guest rooms following access procedures and check that they are vacant
• Replace guest amenities and supplies, and replace dirty linens with clean ones
• Make beds and fold linens, and clean bathrooms
• Remove trash, dirty linen and room service items
• Check that all appliances are present and working, straighten desk items and furniture, and dust, polish and clean walls and furnishings
• Vacuum carpets and perform floor care duties in guest rooms and hallways
• Report maintenance problems, safety hazards, accidents or injuries, follow safety and security policies, and complete required safety training
• Welcome guests, anticipate their needs, assist people with disabilities and speak clearly and professionally
• Keep a clean, professional appearance, protect confidential information and support the team

Required profile

• No high school diploma or G.E.D. equivalent required
• No related work experience or supervisory experience required
• No license or certification required

Required skills

• Ability to lift and move objects up to 25 pounds alone, and heavier items with assistance
• Ability to push and pull a loaded housekeeping cart over sloping and uneven surfaces
• Ability to stand, sit, kneel or walk for long periods and to reach overhead and below the knees
• Hand-eye coordination and fine motor skills