Partnerships Success Lead (Rwanda)

About the role

The Partnerships Success Lead will own Turaco’s partnership portfolio in Rwanda, ensuring that each collaboration delivers measurable value and operates smoothly. Reporting to senior leadership, you will act as the primary liaison between Turaco and its banking, fintech, MFI and telco partners, driving growth and operational excellence.

Key responsibilities

• Build and maintain deep, trusted relationships with partners at all levels, from senior executives to field staff.
• Serve as the main point of contact, providing transparent communication, regular check‑ins, field visits and performance reviews.
• Understand partner business models and co‑create solutions that align with Turaco’s insurance products.
• Coordinate partnership launches, product roll‑outs and cross‑functional alignment.
• Address and escalate partner issues promptly, working with internal teams to resolve them.
• Lead market intelligence activities, monitoring competition, regulatory changes and new entrants.
• Ensure timely invoicing and payment processing for all partners.

Required profile

• Bachelor’s degree in Business, Economics, Finance or a related field.
• 3–5 years of experience in partnership or account management within off‑grid asset finance, micro‑finance institutions, tech‑forward insurance or high‑growth asset finance startups.
• Proven track record of managing commercially significant client relationships.
• Strong understanding of financial inclusion, micro‑finance or agricultural networks.
• Alignment with Turaco’s values: Push Boundaries, Work with Excellence, Profound Respect for the Individual.

Required skills