Human Resources Officer, NOB

About the role

The World Food Programme (WFP) Rwanda Country Office is recruiting a Human Resources Officer (NOB) in Kigali, reporting to the Head of Human Resources. The role strengthens professional, client-focused HR services by partnering with managers to deliver HR solutions in line with WFP priorities, while supporting the implementation of the Staffing Framework and the strengthening of HR systems and processes. The position is fixed term for 1 year, renewable.

Key responsibilities

• Act as Deputy Head of HR and lead the HR Operations team, managing contracts, payroll coordination, entitlements and separation processes, and ensuring compliance with WFP HR policies and SOPs
• Improve HR systems, processes and controls, including SOPs, workflows, documentation and the use of Workday and SharePoint
• Support HR transformation priorities such as the Staffing Framework, coordinate cross-functional change actions, monitor progress and propose mitigations
• Help design staff wellbeing and engagement initiatives and give structured updates to senior management
• Provide HR operational support for emergency preparedness and response, adapting processes to urgent needs while staying compliant
• Advise managers and employees, support workforce planning and staffing decisions, and build partnerships with managers and employees

Required profile

• Advanced university degree in Human Resources Management, Public or Business Administration, Industrial Psychology or a related field, or first degree with 3 additional years of relevant experience
• At least three years of progressively responsible postgraduate professional experience in Human Resources
• Proven experience in HR operations management (contracts, entitlements, payroll), team leadership, HR advisory to managers and process improvement
• Experience in organizational change, restructuring or staffing exercises

Required skills

• HR expertise and knowledge of WFP policies and internal regulations
• Knowledge of WFP HR solutions and their implementation
• Use of Workday and SharePoint

WFP offers an attractive compensation package and a diverse, multicultural working environment with training, coaching, mentorship and internal mobility opportunities.