General Manager

About the role

The General Manager leads Radisson Blu Hotel & Convention Centre Kigali, ensuring exceptional guest experiences while driving revenue and commercial success. This senior position balances strategic planning with hands‑on operational oversight.

Key responsibilities

• Execute the hotel masterplan with a focus on guest satisfaction, revenue generation, and commercial results.
• Collaborate with Heads of Department to maximise business opportunities and uphold brand reputation.
• Ensure compliance with legislation, due‑diligence requirements, and internal policies.
• Manage the hotel budget, monitor financial performance, and report to the Regional Director.
• Lead a diverse team, fostering an inclusive culture and continuous learning.

Required profile

• Entrepreneurial spirit and collaborative nature.
• Ability to anticipate guest needs and deliver memorable experiences.
• Strong leadership and people‑management skills.
• Commitment to an inclusive, supportive workplace.

Required skills

What we offer

• Special rates for team members, friends, and family at our hotels.
• Tailored development opportunities for all levels.
• Meaningful employment contributing to shared value and sustainability.
• Housing assistance, medical insurance, and an annual home flight.
• Additional local benefits (to be added).