Branch Team Leader - Microfinance Operations

About the role

World Vision, which works with nearly 100 countries to help vulnerable children, is hiring a Branch Team Leader for its Kigali office. The role supervises day-to-day credit operations in a branch, ensures compliance with regulations and policies, and manages the loan portfolio and staff.

Key responsibilities

• Plan, monitor and document branch operations, including the sound extension of loans, and exchange information with the Branch Leader and other departments
• Monitor client loan collaterals and, as recommended by the site, control and facilitate their sale with the legal officer
• Visit clients before new loans are issued and verify them during group training
• Ensure compliance with regulations and consistent application of policies and procedures, and check that loan documentation is complete
• Follow up on bad borrowers and help with loan recovery
• Plan and supervise marketing and promotional activities in the branch area
• Analyse the branch's monthly financial statements and take remedial action where needed
• Supervise daily credit activities so agreed targets are met, and resolve monitoring and reporting issues with the MIS department quickly
• Manage loan delinquency, physically verify and appraise businesses before loans are issued, and witness every disbursement
• Act as principal advisor to the Branch Leader on all staff matters

Required profile

• Bachelor's degree in Business Administration, Economics, Management, Accounting, Finance or a related field, or Senior Six
• 3 years of experience in MFI field operations
• Local applicants only