Executive Administrative Assistant

About the role

We are seeking an Executive Administrative Assistant to support daily operations at our hotel in Kigali. The role involves managing information, handling correspondence, and providing front‑desk service to guests while ensuring compliance with company standards.

Key responsibilities

• Enter, update, and retrieve data from computer databases, point‑of‑sale systems, and filing systems.
• Prepare letters, memos, reports and presentations using word processing, spreadsheet and database software.
• Handle incoming and outgoing mail, including date‑stamping, distribution and courier coordination.
• Greet and assist guests, answer telephone calls with professional etiquette, and respond to inquiries.
• Operate standard office equipment, maintain organized paper and electronic filing, and perform basic copy, sort and filing tasks.

Required profile

• Adherence to company policies, professional appearance and confidentiality of proprietary information.
• Ability to work collaboratively, develop positive relationships and support team goals.
• Physical ability to lift, carry, push or pull objects up to 10 lb without assistance.

Required skills

• Proficiency with word processing software.
• Proficiency with spreadsheet applications.
• Experience using database or data‑entry tools.
• Ability to create presentations using presentation software.