Human Resources Assistant

About the role

The Human Resources Assistant provides active support to the HR team at One&Only Nyungwe House, ensuring smooth daily operations and a positive experience for colleagues and guests. This role combines clerical duties with employee liaison responsibilities in a vibrant eco‑resort environment.

Key responsibilities

• Support the efficient operation of the HR department and ensure compliance with policies.
• Assist colleagues with HR requests, questions, and concerns.
• Handle onboarding tasks, including background checks, talent assessments, and new‑hire paperwork.
• Manage off‑boarding processes and maintain accurate HR records.
• Respond to employment inquiries from applicants, staff, and supervisors, escalating sensitive matters as needed.
• Coordinate colleague recognition events and other HR‑related activities.
• Compile reports and prepare spreadsheets on request.
• Support recruitment initiatives when required.
• Manage colleague accommodation enquiries and monitor heart‑of‑house area upkeep.
• Perform additional duties assigned by the HR Manager or senior management.

Required profile

• Bachelor's degree or equivalent relevant work experience.
• Prior HR experience preferred.
• Strong written and verbal communication skills.
• Excellent interpersonal and relationship‑building abilities.

Required skills

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other computer programs.