F&B Service Supervisor

About the role

The Food & Beverage Service Supervisor ensures that the service team works together to deliver seamless guest experiences in a hotel dining environment. You will oversee daily operations, maintain standards of appearance and cleanliness, and act as the first point of contact for staff and guests.

Key responsibilities

• Lead and motivate the service team, ensuring teamwork and high‑quality guest service.
• Inspect staff grooming, attire, and overall presentation; correct deficiencies promptly.
• Perform opening and closing duties, including setup of supplies, equipment cleaning, and securing the venue.
• Maintain organized storage areas using FIFO principles and conduct regular inventories.
• Monitor dining room seating, safety, and guest well‑being throughout service periods.
• Complete work orders for maintenance and coordinate with facilities as needed.
• Assist management with hiring, training, scheduling, performance evaluations, and disciplinary actions.
• Enforce company safety, security, and uniform policies; report incidents and complete required training.

Required profile

• High school diploma or equivalent.
• Minimum 2 years of relevant food‑and‑beverage experience.
• At least 1 year of supervisory experience.
• Strong communication skills and professional demeanor.
• Ability to work standing, walking, lifting up to 50 lb, and navigating confined or elevated spaces.

Required skills

• Knowledge of FIFO inventory management.
• Basic understanding of health, safety, and security procedures.