Spa Attendant (Temporary)

About the role

A temporary full-time Spa Attendant position at a Marriott hotel in Nyarugenge District, Kigali. The role provides general spa orientation to guests, offers amenities, escorts guests to treatment rooms and keeps the spa area clean and stocked.

Key responsibilities

• Give guests general spa orientation on arrival, including the location and use of locker rooms, lounge areas and hospitality stations
• Offer guests amenities such as water, juice or heated neck pillows
• Answer questions about property information and amenities
• Escort guests to and from treatment rooms
• Check the computer regularly for schedule updates and changes
• Maintain cleanliness of the workstation, treatment rooms, locker rooms and lounges, and dispose of trash and dirty linens properly
• Secure supplies and equipment at the end of each shift and stock towels, linens, supplies and amenities
• Report accidents, injuries and unsafe conditions to the manager, complete safety training and follow company policies
• Anticipate guest service needs, speak clearly and professionally, and comply with quality assurance standards
• Perform other reasonable duties requested by supervisors

Required profile

• High school diploma or G.E.D. equivalent preferred
• No related work experience or supervisory experience required
• Physical ability to reach, bend, twist, lift objects up to 10 pounds and stand, sit or walk for long periods