Audio Visual Technician

About the role

A full-time, non-management Audio Visual Technician is needed at a Marriott Four Points by Sheraton property in Nyarugenge District, Kigali. The role covers setting up, operating and troubleshooting AV, projection, lighting and conferencing equipment in banquet and meeting rooms, and supporting guests with AV services.

Key responsibilities

• Set up, operate and troubleshoot AV, projection, lighting and conferencing equipment; oversee AV set-up in banquet and meeting rooms.
• Keep equipment fully operational, repairing or cleaning it when necessary, and label broken items while reporting problems to the manager or supervisor.
• Tape down and dress loose wires and cables, and check delivered equipment and room set-up against the Banquet Event Order.
• Communicate changes to flowsheets to management and assist guests with the use of AV equipment, upsell services and monitor equipment operation.
• Break down, remove and secure equipment when not in use, and follow the Marriott Visual Productions (MVP) SOP book.
• Follow safety, security and company policies, report accidents and unsafe conditions, and keep a professional appearance and confidentiality.
• Welcome guests, anticipate their needs and comply with quality assurance standards.

Required profile

• High school diploma or G.E.D. equivalent.
• At least 1 year of related work experience.
• No supervisory experience required.
• Ability to lift and move objects of up to 50 pounds without assistance.