MEAL and IM Associate

About the role

The MEAL and IM Associate works under the Head of Programmes, directly supervised by the Protection Coordinator and in technical coordination with the MEAL Officers of the GAVR programme. The role supports the implementation of Monitoring, Evaluation, Accountability and Learning (MEAL) and Information Management (IM) functions, with emphasis on MIMOSA compliance, data quality, reporting, monitoring tools, service and referral mapping and accountability mechanisms. It contributes to the accurate collection, recording, validation, analysis and reporting of programme and operational data in line with IOM policies, donor requirements and data protection principles.

Key responsibilities

• Support programme and field teams in recording beneficiary, assistance, service and case information accurately in MIMOSA, and run routine data quality checks with a compliance tracker
• Support reconciliation of MIMOSA data against attendance, referral, distribution and monitoring records, and follow up on data quality issues
• Prepare regular MIMOSA compliance and data quality reports, and help users with basic data queries
• Collect, clean and analyse programme data, and produce statistical tables, dashboards and charts
• Assist the Protection Coordinator in compiling data for internal, donor and management reports, and check figures against source data
• Support the MEAL function in updating monitoring plans and tools, and in monitoring exercises and data collection
• Maintain an indicator tracking mechanism, document lessons learned and support the dissemination of monitoring findings
• Update service and referral maps, and support beneficiary feedback and accountability mechanisms, including tracking Beneficiary Feedback Mechanism requests and escalating sensitive complaints
• Help develop communication materials on feedback and complaint mechanisms

Required profile

• Bachelor's degree in Social Science, International Relations, Regional Studies or a related field with three years of relevant experience; or high school diploma with five years of experience
• Advantageous: experience with migrants, civil society and government; experience in IOM, a UN agency or another international organization in IM and/or MEAL; experience with MIMOSA; experience handling sensitive personal data

Required skills

• Proficiency in Microsoft Office, especially Excel
• Preparation of statistical tables, charts and simple dashboards
• Data entry, data analysis and good record keeping
• Attention to detail, organization and ability to meet deadlines